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The narrated tour will take just under three minutes
Time tracking reports are limited to 6-month date ranges. You can run as many reports as you'd like, but you can only pull 6 months worth of time data at once. If you need to pull 12 months, then just run two 6-month reports back to back.
View the instructions on using to-do lists to track time located in the "To-Do" help section. You can also learn more about this by watching this quick video tour of time tracking.
Time tracking is only available to people in your own company. Clients or people in other companies can not see the tab.
In order to enter any data in a project you need to enter that project first. Once inside you'll see the Time tab. Click that tab and you can enter time tracking data for that project.
Basecamp does not have a timer. You'll need to enter time manually. You may also want to try Timepost, a project timer that allows you to post accurate hours directly to Basecamp.
There is no way to import time tracking data at this time, but you can export your data in CSV format by clicking the "Export" link in the bottom right corner.
If you can't find answers here or in the forums, you can always submit a support request via email